[iTunes] Cannot find Burner or software?????

[John Erdman]

Whoa.  Bessy.  You're certainly the bearer of glad tidings, eh? <grin>

That's exactly what I found.  When I try to burn from a burn folder  
in Finder I get an error message that the disc drive is not supported.

Good thing I bought AppleCare when I picked this model out. Guess I  
need to get on the horn to them.

Thanks for your guidance.

John

On Sep 28, 2007, at 10:05 AM, Kirk McElhearn wrote:

>
> On Sep 28, 2007, at 4:04 PM, John Erdman wrote:
>
>> Yes. When I go the iTunes7 preference-> Advanced -> burn tab,  the  
>> same stock Combo drive shows up in the window as appears in the  
>> System Profiler under ATA drives.
>>
>> But when looking for this info I noticed the "Disk Burning"  
>> selection under hardware in the profiler.
>>
>> When I select that hardware for some reason this message shows up  
>> in the hardware description window. ".No burning device was found.  
>> If you are using an external device please make sure that it is  
>> connected and powered properly."
>>
>> I've never looked at the Disk Burning item before so I don't know  
>> if this is new. But I have burned plenty of disks before. What gives?
>
> It looks like OS X isn't detecting your burner correctly. Can you  
> burn from the Finder? If not, maybe your burner is defective, or  
> dying.
>