[iTunes] My iPod won't sync!

[John McClernan]

Becca,
See if this video has anything helpful:
http://www.apple.com/support/ipod/tutorials/troubleshooting.html

Cheers,
John



On Jun 25, 2008, at 6:04 PM, Becca wrote:

I downloaded a song from iTunes for my daughter, and it downloaded  
just fine. Then, when I attached her iPod to iTunes, it wouldn't  
recognize it... or mine when I tried. I rebooted my computer, still  
wouldn't recognize the iPods. Rebooted the iPods themselves, and it  
would recognize them, but I'd have to reboot the iPods each time I  
wanted to reattach them. Ran the diagnoistics from iTunes - it said  
that iTunes wasn't connecting to the internet - even though I could  
get the iTunes store to come up. Ran the various help pages, and  
while it now recognizes our iPods, it won't sync my iPod to update  
podcasts, photos, and contacts. I get an "unknown error" message, and  
then it disconnects my iPod automatically.

I finally resorted to deleting iTunes from my computer, following all  
their instructions, and am re-downloading iTunes (which, given that  
we have a slot connection, is going to take over an hour and a  
half)... and now I'm terrified ... will I have to re-create all my  
playlists, re-import all my zillions of books an music cds?

does anyone have any idea of what might have happened to corrupt my  
copy of iTunes so badly? or what to expect when iTunes finished  
downloading?

Help!

-Becca



-----------------------
"But its at the edge where science is alive - the well-known is the  
corpse of science." - "frog" from a comment on the blog Pharyngula



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