[iTunes] problem fixed - sort of

[Ken Stevens]

Glad to hear Apple support was able to help.  They have always been  
able to help
if I have any problems.  Did this also fix your photos problem?

Ken
On Jun 27, 2008, at 5:09 PM, Becca wrote:

> jpg.
>
> after *hours* on the phone with Apple's support people, we  
> determined that the problem is that a song we downloaded (and put on  
> all our iPods) was somehow corrupted. In addition to needing to re- 
> install iTunes, we had to delete the song, and do a full restore on  
> all our iPods. what a pain! I mostly remembered what I had on my  
> iPod, but I'm telling the kids to make a list of everything they've  
> got on theirs before we do the restore. Now everything syncs up just  
> fine.
>
> Our internet connection is via satellite, and sometimes downloads  
> are... problematic.
>
> thanks for your care and interest, Ken!
>
> -Becca
>
>
>
>
>
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