[iTunes] my iPod is hosed

[Ken Stevens]

Hi Becca:

You probably need to take the iPod back to its factory settings.  This  
will erase all the files on the
iPod but you should have them in iTunes and can restore them.

I don't know the version of the Software Updater on a PC but I found  
this download for version 1.3

http://docs.info.apple.com/article.html?artnum=120236

When you download and run this program it should give you the option  
of restoring the iPod
to its factory settings.  After doing that your iPod should be as good  
as new.

Ken
On Nov 19, 2008, at 4:15 PM, Becca wrote:

> I've done the reset magic a few times to reboot it. You can see the  
> books and music I've got on it, but it won't select and play anything.
>
> I tried to restore it but it won't register with iTunes (using  
> Windows XP). It's not the fault of iTunes: it works just fine with  
> my old gen2 nano. I tried connecting the hosed iPod to my son's  
> computer to restore it, and it won't register with his copy of  
> iTunes either.
>
> any suggestions how I can salvage this?
>
> -becca