Same thing happened to me Becca. Except I mailed mine in to Apple and they sent me a new one. Actually, that has happened to me twice. the first time I sent in an old one and they sent me a video one which had just come out. Amazing. http://www.terrypogue.com/Terry "My idea of pure heaven is to spend a day in the kitchen, peeling, chopping, and stirring while the words of a good book fill the air around me." Ruth Reichl On Nov 20, 2008, at 12:17 PM, Becca wrote: > At someone's recommendation (I forget who, but thanks!) I took my > iPod down to my local Apple store today, and let them look at it. > The problem baffled the first guy who looked at it, so he passed it > off to one of their geniuses. *He* looked at it, called over someone > else, and said "hey, look at this! Have you ever seen anything like > this before?" and they shook their heads, checked their files, and > gave me a new one. No questions, just "here." It's even the same > color as my old one! What's wonderful is that today was the > absolutely last day of my warranty - you betcha I bought another > year's warranty for the new one! > > so I'm reloading all my books and podcasts on the new iPod, and > grinning. > > -becca > > > > _______________________________________________ > iTunes mailing list > iTunes at listserver.themacintoshguy.com > http://listserver.themacintoshguy.com/mailman/listinfo/itunes