--- On Thu, 1/8/09, Kirk McElhearn <kirkmc at mac.com> wrote: > > IT sounds like your real problem is your Internet access... that's not something I can do anything about - it's the perils of living out in the country. but that's still no excuse for iTunes for freezing up on me and then losing all my playlists - I don't see how that's a problem with my internet access. I've been on the phone with AppleCare for about an hour, and I know I'll have to uninstall everything and reinstall it... and probably have to re-subscribe to all my podcasts... what I don't know is whether I'll also have to rebuild my playlists or whether iTunes will automatically find that library folder that contains that information - and the guy from AppleCare that I talked with didn't seem to know. *sigh* I didn't have these problems with iTunes 7. -becca