[iTunes] itunes can't find an imported CD

[Terry Pogue]

Thanks Scott. I'll pass that on.
I told her to import again and when she puts the disk in the computer she gets a dialog box telling her it's already been imported. That seems to stop her in her tracks. <no pun intended>


  Terry Pogue 
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On Jul 12, 2010, at 2:23 PM, scott-xlists at scotist.com wrote:

> Did she have internet access when she imported it? If not, then it imported as "unknown album","unknown artist" and the songs are "track 01", "track 02", etc. This will also happen if the "Automatically retrieve CD track names from the internet" button is unchecked (Preferences ->General). The artist/title information is not actually on the CD - it's in a database online.
> 
> If that's the case, it will be easier to connect the the internet (or check the box) and reimport the CD than it will be to type all that information in by hand. 
>