[CUBE] Powerlogix

[Gary Tuck]

Absolutely but Owen Smith at Waypoint, their distributor, responds 
immediately and has been very helpful.  I have an ongoing issue which 
probably will need Powerlogix ultimately.  I dread that.


On Thursday, April 3, 2003, at 03:20 PM, john guy wrote:

>
> Has anyone else had a hell of a time getting them to return your phone 
> calls/emails?
>
> My 1.2GHz upgrade arrived  over 2 weeks ago, after 36 hours came to 
> the conclusion that it was not for working whatsoever, got an rma and 
> returned it.
> Yesterday I got the following update, after having chased TS on the 
> phone,
> "We are in the process of testing your card after a resistor 
> replacement. i should know something today or tomorrow."
>
> Their offices closed 15 mins ago I called them just under two hours 
> ago and was told they would let me know what the situation was...
> Hmmm
>
> NE ideas?
>
> Don't get me wrong I want the card/upgrade, but would like to feel 
> that the TS is reliable when I need it too (3yr warranty)
>
> Robert, any comment?
>
> John Guy
>
>
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