[CUBE] PL upgrade

[James Knight]

Hello Robert

Nobody's suggested that this is a definitive problem with the card - we know
it only happens with some cards and not others. It's probably a fault in
some of the G4 chips?

That's why I don't understand the policy of not just exchanging the faulty
cards for ones that *will* wake up.

By the way - it's very helpful to have a representative of PL (the CEO
even!) on the list. It gives PL good feedback on user experience and we get
to know that you are listening.

Best

James

on 15/1/03 4:20 pm, Robert Jagitsch at robertj at powerlogix.com wrote:

>> 
>> 
>> So here's what we know: some stock Apple machines have sleep problems. Some
>> PL upgraded machines have sleep problems. Some machines have no problems
>> with the Apple proc, but as soon as the PL card is installed, problems
>> occur.  We still don't know why on either count, but it's clear there's
>> something "off" because it's hard to blame Apple for a problem that only
>> exists in some machines when a PL card is installed and it's hard to believe
>> it's a kernel issue, when the problem spans across multiple OS versions.
>> 
> 
> Actually you forgot one scenario: some PL upgraded machines have no
> sleep problems whatsoever. The problem is, how does one pinpoint the
> problem when it doesn't manifest itself in every instance? If there
> was a definitive problem with our cards in terms of hardware, it
> should occur every time. Yet it does not. That's what makes this such
> a time consuming, frustrating engineering conundrum.
> 
> R

-- 
James Knight
Norwich, UK

j.knight at kb-group.co.uk
Tel +44 (0) 1603 717727
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