[CUBE] Powerlogix 1.2GHz vs. dual 800
Nicolas
ndk at nbnet.nb.ca
Sun Jan 26 16:39:54 PST 2003
Riba wrote:
>>>> They're not merely stories, but reality.I fried my dc board after
>>>> the dual 800 upgrade. I'm still waiting for my Cube back from
>>>> Powerlogix. Been over 2.5 months now.
>>>
>>> Yea, I'm familiar with your story :(...still no luck?
>>
>>
>> No, unfortunately Powerlogix did not live up to my expectations. I
>> can't imagine why they simply cannot get their hands on a few used
>> Cubes on eBay or other vendors on the net and work faster to satisfy a
>> disgruntled customer...
>
>
> Hmm, didn't Robert ask right here on the list that they are looking for
> a number of Cubes to buy? Anyway, it is not very easy to buy Cube
> nowadays, but you already know that...
>
>>> I guess if your are anxious to get the latest and fastest all the
>>> time there is a certain risk to that approach. I wish you to get your
>>> cube back fast!
>>
>>
>> I was assured there was no risk in the upgrade. I would never have
>> attempted it if I had any doubts. Secondly, this is not an excuse for
>> Powerlogix' extremely poor customer service. I will never deal with
>> them again.
>
>
> Sure, you couldn't know that...but I felt that it was just too soon to
> jump in.
> As for the Powerlogix, I can understand your anger and dissatisfaction,
> but I still think they are one of the greatest companies I have dealt
> with. During the past I have bought several accelerator products from
> them, one which failed was promptly replaced. What I especially like
> about them is their customer service people really know all the
> technical stuff about their products. I'm sure they are doing everything
> they can to correct the situation, but it is not like it is easy to find
> parts for a fried Cube. In the end I am sure you are going to have the
> functional Cube back, and I hope it will not take too long.
Thanks. In any case, I was advised today that my Cube was in fact, ready
and that it would be shipping soon, so I can't wait:)
Nicolas
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