[CUBE] Powerlogix vs Sonnet

[Roy Hackett]

Hello,
I have had the Powerlogix 1.2 in for about 4 months.  The install was 
easy and the upgrade has been fast and transparent in operation.  
Thumbs up for Powerlogix being first, performing as promised, and for 
being responsive.
I have a Sonnet L2 upgrade in two TAM's and they have also been very 
good. No one else took an  interest in TAM's small user base.  Thanks 
Sonnet.
I hope both vendors can stay in business and make a good living.
Roy


On Thursday, May 29, 2003, at 10:16 AM, Robert Jagitsch wrote:

> Chris,
>
> Being the first to ship upgrades for the Cubes, we had great rapport 
> with people on the list. Speaking frankly, we had a couple of 
> incidents that caused us to lose favor, and we are working very hard 
> to overcome that. The only way is to accomplish that is to prove it 
> and that's what we are going to do.
>
> Thanks for everyone's comments both pro and con...they are all useful.
>
> Robert
>
>
>> My 2c
>>
>> Maybe I am missing the point. But every time someone on the list has 
>> a gripe
>> about the bad service at Powerlogix, someone from powerlogix actually 
>> takes
>> the time to write a reply to the list! Is that bad service?
>> If I complain about Microsoft office, do you suppose a helpful reply 
>> will
>> pop up on the list the next day. I doubt it.
>> I have never bought anything from powerlogix, and from the reports, I 
>> kind
>> of lean towards the Sonnet when the time comes for my upgrade, but I 
>> think
>> you should give powerlogix some credit for the service.
>>
>> Chris
>>
>
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