[G4] Freezing Big Time!

[Steve O'Neill]

Check the monitor; you didn't say if you took it to the store.  Did the store 
plug the keyboard and mouse into the same USB port you normally use (the 
temporaty relief suggests a possible USB problem)?  It's a very long shot, but 
power is another one of the things that may be different between your house and 
the store.  I've seen a printer not work when plugged into a perfectly fine 
outlet strip, but changing the outlet strip "fixed" it (everything else on the 
strip, computer, terminal, lamp, worked fine).  The point is, try changing 
everything including your socks.

And "It works fine here" seems to happen a lot at CompUSA, try somewhere else if 
all else fails.


Sharon Confer wrote:
> Hi,
> 
> My G4 will sometimes crash on me and I have to do a restart.  The
> restart doesn't always work, it loads everything, but when everything is
> finished loading, the cursor is frozen in the upper left-hand corner of
> the monitor.  I have to restart my computer (Power Button or Reset
> Button) over and over until the keyboard and mouse is recognized then
> everything works great.  It takes anywhere from 1 to maybe 100 (not an
> exaggeration) restarts before the computer is working again.
> 
> When I finally get my computer running again, I check the connections to
> make sure they're okay, I run Disk First Aid, Norton Utilities, TechTool
> Pro, TechTool Lite, I rebuild the desktop, and I've zapped the PRAM a
> couple of times...none of this helped.
> 
> I took the computer in for servicing (CompUSA) and they said they
> couldn't find anything wrong with it, that it started up for them with
> no problems.  I then took the keyboard & mouse in and had them check the
> computer using my keyboard and mouse -- they said they couldn't find a
> problem.
> 
> I try to restart my computer using the Mac OS CD, but the computer
> ignores my keystrokes (holding down the C).  I also tried to restart and
> rebuild the desktop (apple key + option key) and those keyboard commands
> were ignored.  This made me think the problem had something to do with
> my keyboard and/or mouse so I replaced them with an Macally iKey
> keyboard and a Kensington Studio Mouse (optical). I thought the new
> keyboard & mouse fixed my problems because I didn't have anymore
> crashes.  After a couple months of using the new keyboard & mouse my
> computer crashed and I had the same old problem again.  I'm pretty sure
> there's a problem with the computer recognizing the keyboard and/or
> mouse because the light on my optical mouse doesn't come on after the
> extensions and everything else is finished loading.
> 
> Does anyone know what could be happening with my computer, and how can I
> fix the problem? I hope I'm being clear on describing my problem and
> sorry for the long post. Thanks for any help you can give me.
> 
> Sharon
> G4/450 (Sawtooth)
> 640 MB Built In Memory
> Mac OS 9.2.2