[G4] Problems With Browsers

C. Russell Strodtbeck russells at strodtbeck.org
Thu Jul 10 10:55:52 PDT 2003

Hello Sharon

I am not sure that this could be the problem, but a neighbor PC had 
become so low and experiencing crashes. It took a while before I found 
the problem. She was always getting error messages when shutting down. 
I did a search for the error message on the internet and found others 
were getting the same thing. The problem was due to a spam file the 
Real Audio brought in. I am not sure Mac's are as prone to spam files 
as PC's.. Since you recently install Real Audio I would not over look 
that possibility .. Maybe someone else on the list may have experience 
with Spam files affecting  Mac's. I have installed Real Audio on my 
G4/400 and have not experienced any problem, but after my experience 
with that PC I am careful about using it.


On Thursday, July 10, 2003, at 08:35 AM, Sharon Confer wrote:

> Hi,
> I've been using IE and AOL for a couple of years with no
> real problems with either of them.  For the past three weeks
> or so, every time I try to launch Internet Explorer 5.1 for
> the Macintosh my computer crashes.  A similar thing is
> happening when I try to use AOL's browser.  Although I can
> launch AOL, and sometimes use some of features like keyword
> without crashing, if I try to use AOL's browser my computer
> crashes.  I have no problems using Netscape Communicator 4.8
> and Netscape 7.02.
> I've run Disk First Aid, Norton Disk Doctor, Disk Warrior
> and TechTool Pro3, and they all say everything is okay with
> my computer.  I've also reinstalled the software for AOL and
> for Internet Explorer but that didn't help either, because I
> still have problems with both of them crashing my computer.
> I had virtual memory turned on (it was set to 641 MB), but
> someone told me it might help if I turned it off.  I turned
> it off, but unfortunately that didn't help either.
> The only thing that I can think of that I installed recently
> was the re-installation of RealPlayer because I was having
> lots of problems with it.
> So, I have two questions:
> 1.  Can anyone tell me what I should do to fix the browser
> problems.
> 2.  Should I have virtual memory turned on or turned off?
> Thanks, Sharon
> G4/450
> Mac OS 9.2.2
> RAM 640 MB
> Virtual Memory - Off
> AOL (BYOA) - Mac Version 5.0 (Revision 19.36)
> Internet Explorer for the Mac - Version 5.1.6
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