Valerie, Since you are blowing up so many hardware units, you might want to consider investing in some sort of power regulator -- not just a surge protector -- but something that will regulate the incoming voltage to the computer. Some unit that has a battery in it for power regulation, or an auto transformer. Also the hardware might be failing from over heating? You might want to examine the ventilation of the computer. Maybe something is being set on top, or beside it, that prevents the computer from getting proper air flow. By the, I wouldn't rock the boat with Apple. If they have agreed to send you a new G5, I wouldn't want to renegogiate anything! They might change their mind! I agree that sure was a nice gesture on Apple's part. Maybe the easiest way to fix your disk problem, is to to retype, or reacquire, your daughter's homework. Good luck. rich Northouse On Sep 15, 2004, at 9:08 AM, Valerie Maples wrote: > Unfortunately they will not send the new computer until after I have > returned the old one. Otherwise that would be my first choice. I > called > back last night and asked them if I could place a credit card hold so > they > could send the new unit, but they said it would take canceling the > current > order, going back through tech support again, and getting the > reauthorization. Unfortunately with my daughter's illness and level of > care, spending another hour and a half on the phone is not an option. > > Thanks anyway! > > Valerie > > Written with Dragon Naturally Speaking 7.3. If it doesn't make sense, > I > probably missed a correction. > > > > -----Original Message----- > From: g4-bounces at listserver.themacintoshguy.com > [mailto:g4-bounces at listserver.themacintoshguy.com] On Behalf Of David > DelMonte > Sent: Wednesday, September 15, 2004 1:43 AM > To: A place to discuss Apple's G4 computers. > Subject: Re: [G4] trying to extract data > > I like John's suggestion. Try this first. > > > On Sep 15, 2004, at 12:31 AM, John Baltutis wrote: > >> >> Since Apple's sending a new computer, wait until it arrives, and use >> the >> new Setup Assistant feature. See >> <http://docs.info.apple.com/article.html?artnum=25773> for more >> details. > > _______________________________________________ > G4 mailing list > G4 at listserver.themacintoshguy.com > http://listserver.themacintoshguy.com/mailman/listinfo/g4 > > --- > Incoming mail is certified Virus Free. > Checked by AVG anti-virus system (http://www.grisoft.com). > Version: 6.0.754 / Virus Database: 504 - Release Date: 9/6/2004 > > > --- > Outgoing mail is certified Virus Free. > Checked by AVG anti-virus system (http://www.grisoft.com). > Version: 6.0.754 / Virus Database: 504 - Release Date: 9/6/2004 > > > > _______________________________________________ > G4 mailing list > G4 at listserver.themacintoshguy.com > http://listserver.themacintoshguy.com/mailman/listinfo/g4 >