[G4] trying to extract data

[David DelMonte]

Another alternative is to invest in an external drive - get that 
delivered overnight  - and try to back up important files on it. Then 
send the computer back. You could even install the OS on the external 
and boot from it.

David

On Sep 15, 2004, at 3:08 PM, Valerie Maples wrote:

> Unfortunately they will not send the new computer until after I have
> returned the old one.  Otherwise that would be my first choice.  I 
> called
> back last night and asked them if I could place a credit card hold so 
> they
> could send the new unit, but they said it would take canceling the 
> current
> order, going back through tech support again, and getting the
> reauthorization.  Unfortunately with my daughter's illness and level of
> care, spending another hour and a half on the phone is not an option.
>
> Thanks anyway!
>