[G4] (no subject)

[Jay Reiter]

Lisa - I had very similar issues with mail on my G4iBook running Tiger - 
and the same report from Apple techs - I downloaded Thunderbird from 
Mozilla and have been in mail heaven ever since.

lbhammond at comcast.net wrote:
> Hello.
> my G4iBook/os10.3.3 began keyboard symptoms while in the mail program last 
> 10/05.
> These were first: no response to the "reply","reply all" both in the mail window  
> and in the main mail tool bar.  "forward" and others seemed ok.
> Then the keyboard started to not respond to "delete", then typing would decrease 
> and finally not accept more that one letter to a line. Ultimately, the "send"key 
> won't respond. Ultimately, the keyboard symptoms migrate into "apple works and 
> text-edit".
> I have had the apple store people do software repairs and hardware checks and 
> clean reinstalls and archive installs and  then
>  give me a brand new G4 iBook with os 10.4 and all the updates. and then the 
> symptoms reappeared on the new machine that night!?. 
> and the apple store people went thru it all again but tried different things, 
> including trashing and rebuilding the mail plist and tried trashing my 
> administrator accounts and rebuilding and trying with their personal accounts in 
> my programs, andever kind of custom reinstall for mail.....and everything they 
> could think of.
>  At least twice during all of these attempts, apple used their hardrives to 
> backup my info: one of these times they unknowingly used a corrupt hard drive! 
> The other times they used my backup for the data transfer.
>   The software and applications I have and use are not advanced: iphoto, itunes, 
> mail, epson perifreals, palm handheld, adobe photoshop elements.
>
> The things I have tried to keep saved to my desktop are: my desk top text files 
> and the updated Quicken 14.0.2 data files.
>
> I cannot give you an exact play by play nor have I been given every repair 
> report as apple did not generate a customer copy each time.
>
> I currently cannot use my mail program. I was told at the apple store, that now 
> they don't know what it could be and that I will have to send it to cupertino 
> for repair. 
> I don't know what to do.
> Please help me.--
> Lisa b.Hammond
> Production Design & Styling
> 206.579.4550
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