[G4] Router problem?

[B G]

If you have no lights on I guess the router is dead.

You will need to look at the manual to see how to do reset to factory  
default.

The soft reset is a power down and push the reset button. Which you did.

Brian





On Jan 21, 2007, at 6:59 PM, Carol wrote:

>
>
> B G wrote:
>> Carol,
>> Since you have internet access when connected to the modem  
>> directly,  it is definitely the router.
>> Yes the WAN lights should be on always when the modem is connected.
>
> I am not sure what you mean by a soft reset/reboot and a reset to  
> factory defaults.
>
> I unplugged everything. I pressed the recessed reset button on the  
> back of the router. Then I reconnected all but the computer.  When  
> I plugged in the power cord to the back of the router, three lights  
> went on: Diag - red, DMZ - green and power - green.  Then all the  
> lights went on briefly, then all went out except for the power light.
>
> Should the WAN lights be on at this point, since it is connected to  
> the DSL modem?  This is with no connection to a computer.
>
> If the answer is yes,  I guess I need a new router.
>
> I don't know what you mean by browser based setup or how I would  
> check.
>
> Carol
>> The first thing to do is reset the router.
>> Try a soft reset/ reboot first. If that doesn't work try a reset  
>> to  factory defaults.
>> I assume this router has browser based setup. Have you gone in  
>> and  checked the setting?
>> Good luck
>> Brian
>>
>
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