[MacDV] Re: new hard drives

[Kunga]

I would call back and ask to speak to a supervisor about new bridges. 
You may have been talking to a rookie CS rep. That was an absurd reply. 
they should have some sort of trade up program for your bridges. ADS 
was amazing to give me a new set of FREE 911 bridges just for the 
asking. But I did pay $150 per case back at the beginning when they 
were over priced. And it was more than a year since I had bought them 
when they gave those to me.

k

On Wednesday, June 4, 2003, at 09:42  AM, Jeff Fay wrote:

> Well, I'd say they SHOULD have given me new bridges, but when I asked 
> the tech support guy I talked to about what they could do for me, his 
> reply was "Those drives are out of warranty". (one year).
>
> I asked "So what are my options?"
>
> His reply: "I guess you have to buy new drives."