[MV] Trying to buy MacSpeech Dictate but no seems to be at home??

[Christopher Gunty]

Chuck,

In light of your comments, I note that the Founders still have not received
the promised details about a special upgrade offer. I assume that is because
the demand for Dictate has outpaced the current staff resources. However, I
make two points:

1) A Founders' offer should have been ready to announce and roll out to
Founders before the launch, and simply hit "send" when the time was right.

2) if Founders don't have details on that soon, how do we know we are not
better off taking advantage of the cross-grade offer before it expires? [I
would HOPE the Founders will get at least as good, or better a deal than
cross-graders].
 
Patiently,
Chris G


On 2/1/08 10:09 AM, "Chuck Rogers" <chuck.rogers at macspeech.com> wrote:

> Mark (and everyone else):
> 
> Please be patient. MacSpeech is a very small company and even though
> we anticipated great demand for MacSpeech Dictate, we could not have
> anticipated such a robust response to our announcement. It is taking
> several days - and in some cases weeks - to respond to some people.
> 
> All requests, whether to support or sales, go into our support system
> and generate a support ticket. Our support people prioritize tickets
> starting with those people who are having problems with iListen, as
> that is our current product. Questions about MacSpeech Dictate are
> handled in the order they are received after all iListen questions
> have been answered.
> 
> Anyone who did not get the opportunity to take advantage of the cross
> grade discount offer will be given the opportunity to do so.
> 
> 
> 
> Best Regards,
> 
> Chuck Rogers, Chief Evangelist
> MacSpeech, Inc.

-- 
Christopher Gunty
Associate Publisher
The Florida Catholic, Inc.

Newspapers for the Archdiocese of Miami and the
Dioceses of Pensacola-Tallahassee, Orlando,
St. Petersburg, Venice and Palm Beach

Orlando, FL USA
Internet: CGunty at thefloridacatholic.org
              cgunty at earthlink.net
St. Francis de Sales, Pray for us.
=============================================