[Ti] Bubbling finish

[Steven Filling]

A datapoint -

I just noticed paint bubbling and flaking away on my 800, which was
purchased in May.  I rang Apple support, and was told that I must send
them digital photos of the bubbling area.  The rep, while polite, was
not terribly interested in talking to me, seemed more interested in
redefining my paint problem as "abuse" of some sort.  I sent them
pictures Monday, and again Wednesday, have yet to get a response.  I'm
not sure whether they're busy or just don't give a darn what their
customers think.

As Ted, I have no problems with my first gen tibook [a 400].

HTH
s.
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On Thu, 12 Dec 2002 15:36:53 +0000 (GMT)
robert at elastica.com wrote:

> 
> Could you share you experiences in dealing with this problem with
> Apple with the list as I too am experiencing this on a topcase that
> was used to fix a broken speaker on my Ti 800. The old paintwork
> didn't have a problem but the paintwork on this replacement topcase is
> already bubbling.
> 
> On Wed, 11 Dec 2002, Ted wrote:
> 
> > I know this has been discussed before but before I call and sit on
> > hold I would like to know how easy it is to get fixed by Apple.  I
> > have a 500 and 667.  The 500 shows no signs, but the 667 is getting
> > to look bad.  I have AppleCare and it was purchased new in Nov of
> > 01.

-- 
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Steven Filling
CFA Stanislaus
sfilling at mac.com
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