[Ti] Bubbling finish

[Ted]

Update:  I called just a little while ago.  Very friendly and not much time
on hold.  The first guy I talked to was (for the lack of a better word) a
screener.  I told him the paint was bubbling and now flaking off on the
light colored paint on the trim above the DVD slot. Or where you right palm
rest while using the track pad.  He put me on hold for a couple of minutes
and transferred the call to a PowerBook Specialist.  The "Specialist" ask if
the paint was chipping anywhere else and I said NO.  I do not move this
PowerBook very much.  Also stated that the bubbling and chipping started a
only few weeks ago.  To make a long story short I should receive the box to
send it in for repair tomorrow.  He said there will be a one day turn
around.

Keep up the good work Apple.

Steven,  Is your bubbling happening in the same location?

On 12/12/02 11:49 AM, "Steven Filling" <steven at samsara.csustan.edu> wrote:

> A datapoint -
> 
> I just noticed paint bubbling and flaking away on my 800, which was
> purchased in May.  I rang Apple support, and was told that I must send
> them digital photos of the bubbling area.  The rep, while polite, was
> not terribly interested in talking to me, seemed more interested in
> redefining my paint problem as "abuse" of some sort.  I sent them
> pictures Monday, and again Wednesday, have yet to get a response.  I'm
> not sure whether they're busy or just don't give a darn what their
> customers think.
> 
> As Ted, I have no problems with my first gen tibook [a 400].
> 
> HTH
> s.