[Ti] Contact RE Apple lack of support?

[Joseph Fisher]

On 4/25/03 4:02 PM, "Jerry Krinock" <dearjerry at mindspring.com> wrote:

> A few years ago, I had an $800 third-party CPU upgrade card in my Powerbook
> 2400C.  One day, this Powerbook seemed to develop a bad Logic Board, so I
> sent it to AppleCare for repairs, clearly indicating the CPU upgrade.  They
> replaced both the logic board and the CPU card.  When I got my powerbook
> back and found that it was slow as a turtle, I called them.  After a couple
> days they reported that my CPU upgrade card had been lost.  I got reimbursed
> for it after writing a carefully-worded 2-page letter, with documentation,
> to some department in Cupertino, CA.  I'm pretty sure the department was
> called "Customer Relations".  Try them.

Jerry, thanks for the info I will try to track down an address or e-mail for
Customer Relations and see what it turns up. I always heard that the 2400C
are sweet little machines. I still have a Duo 280C and 2300C somewhere
around here but never laid hands on the 2400C.