On Friday, July 11, 2003, at 10:54 pm, Rod Duncan wrote: > Chris, > > Since you asked. > > Warning: <RANT> My original foray into buying an external DVD burner > was a bad experience with Formac and their Devideon product. > Sub-standard customer service, poor tech support and crummy business > practises coupled with a less-than-ideal case design and poor > Devideon software (version 2) had me return and get stung with a > surprise 20% restocking fee I'm curious: Is there a law in the states that says you can return any item (if in as new condition) within a certain number of days of purchase? Or was this applied after that period? In europe we have such a law (14 days) so no vendor can charge such a fee if you return within that time. Bad luck Rod, -- Tarik Bilgin Opalblue tarik at opalblue.com