[Ti] DVD+RW in new Macs?

[Murray Kastner]

Thanks, guys, for directly contributing to the resolution of my 
inability to burn DVDs on my 17" PB. Apple Canada proved to be less 
than useless, rude, arrogant and refused me service while Apple USA 
immediately addressed the problem and it is a hardware problem and 
Apple will replace the SuperDrive and I will be a happy camper at last! 
But I would be nowhere without the sage advice and the benefit of the 
experience of users here. This is a great forum!

On Sunday, June 22, 2003, at 05:42 PM, Sam Hotchkiss wrote:

> On 6/22/03 3:14 PM, "Murray Kastner" <murrayka at mac.com> wrote:
>
>> Sam, you may have saved my sanity! I was beginning to believe that the
>> problem was of my own doing. I do believe I will call Apple Service in
>> the USA rather than deal here in Canada. We have a country home in
>> Stowe, Vermont so it's quasi-legitimate.
>>
>> Thanks again for sharing your experience
>
> Not a problem-- that's what the list is for!  Apparently it is a KNOWN 
> but
> "swept under the rug" problem-- the tech at apple that I spoke with 
> said
> that there was nothing in the main tech database, but there was in some
> confidential database or something...
>
> I can't recall exactly...
>
> Good luck!
>