On Wednesday, October 8, 2003, at 11:42 AM, William Scammell wrote: > yuck. $60 of your perfectly good money wasted. > i wonder if it would've been easier to cancel via your credit card > company? There is no excuse for this! They could have gone to KEYWORD: Billing, and changed it to NO CREDIT CARD. Then they call BILLING and tell them as of a certain date, they are NOT paying so now up to them to cut you off. AOL should refund you the $60 if you did not authorize any services beyond the free trial. Most often, when people cancel, they give them an extra free 2 months or so, so there should have been no excuse for you to have to have paid that. If you used a credit card, you could have also called them and instructed them to reject charges from AOL. I am going to be up against this "no text" problem soon when one of my clients eventually migrates to OS X. (She likes 9 better for now, but since AOL 5 is losing a lot of ground on the service, it might be soon) I have set up a Mailman newslist for her so she can send out infrequent read-only newsletters about her upcoming appearances to people who have given their email addresses at past performances. Right now, AOL 5 CAN do plain text, but if she uses AOL for X I will have to have her log into webmail to do it. Fortunately for her, it won't be that often. I just automatically set all mailing lists for text only so I have not even explored the Mailman program to see if in this one case it will take HTML posts. Then again, as her webmaster, I can aways just send it myself, as relayed from her...... IMHO, big mistake for AOL not to allow plain text.