[Ti] Netinfo? Was: Alternatives Location for the Home Folder

[Chris Olson]

On Dec 16, 2004, at 2:59 PM, Lisbeth Zachs wrote:

> Sounds like an excellent suggestion. Thanks Chris :-) But before I 
> actually do that can you confirm that it is a whole folder I should 
> delete.

Yes, delete the entire folder.  One of the cache files inside is 
corrupted usually.  If you want to be on the safe side, highlight the 
folder first, then under "Actions" create an archive (zip file) of it 
before you delete it.  As soon as you start the Help Viewer, the folder 
will be automatically re-created, along with any associated cache files 
inside it.  In 95% of instances where the Help Viewer crashes, this 
fixes it.

If it doesn't fix it, then go to ~/Library/Preferences and delete the 
following files also:
com.apple.help.plist
com.apple.helpui.plist
com.apple.helpviewer.plist

These are the preference files for the Help Viewer, which will also be 
automatically recreated when you restart the Help Viewer.
--
Chris