[Ti] Battery recall... what's up?

[T.L. Miller]

On 8/24/06, at 6:01 PM, Rod Duncan roduncan at telus.net said:

>I have the same problem. Have a battery that qualifies for recall 
>with a serial number that falls within the serial number range BUT 
>their screwed up online database rejected it. I had to laugh, it said 
>the AI Powerbook was eligible but the battery wasn't. They were 
>purchased as a package. I tried to phone Apple and have been on hold 
>for almost 2 hours before finally giving up. Nice to have a portable 
>speakerphone. Excellent customer support Apple. Looks like the 
>ability to boot Windows isn't the only thing you copied from 
>Microsoft.

Yes, they do seem to be overwhelmed. A few of us have a battery that
falls w/in the bad battery serial range, but Apple's website is saying
the battery isn't one of the recalled ones. Give things a day or two to
settle down.


Tom Miller
..................................................
"The only time we see the middle of the road is as  
we run from side to side." R.O.Clark 
...................................................