[Ti] Apple customer service

T.L. Miller tlmiller at mac.com
Sun Jun 11 07:46:43 PDT 2006


On 6/11/06, at 9:37 AM, Michael Levin milevin at gmail.com said:

>When you charge premium prices for your product, then you need to
>provide premium customer service. Other wise, why purchase your product?

You make a good point. Apple products are generally perceived to be more
expensive than competing PCs and their customer service also is
perceived to be at a higher level -- a good correlation. I have rarely
needed to call Apple, but from the few times I have, I can't complain. 


Tom Miller
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"The only time we see the middle of the road is as  
we run from side to side." R.O.Clark 
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