[X Newbies] blue screen infinity

John Erdman jperdman at earthlink.net
Tue Oct 21 09:40:39 PDT 2003


Florin-

	Thanks for that comment about what's important to report. I've always 
struggled with exactly what I should report and how to report it. 
That'll give me a good template to work from.

John Erdman


On Tuesday, October 21, 2003, at 12:23 PM, Florin Alexander Neumann 
wrote:

>
> Comment:
> This is how an accountant might have reported a situation like yours.
>
> Hardware: Blue & White PowerMac G3/400MHz Rev. 2, 512MB RAM, 18GB IBM 
> Deskstar IDE hard drive (no partitions), Matsushita CD-ROM and Iomega 
> Zip 100 drives (came with the Mac), ATI Rage 128 video card, Apple 56k 
> int'l modem, Apple ADB mouse and Extended Keyboard II.
>
> Software: Mac OS 9.2.2, Mac OS X 10.2.6.
>
> Problem: Under OS X, we tried to install scanner software to use in 
> Classic. The installer, which ran in Classic, crashed repeatedly, so 
> we rebooted the Mac. It froze at the blue screen after loading the 
> system. We rebooted it repeatedly, but it always froze at that point.
>
> What we tried: Tried to boot in OS 9. Doesn't work. Tried to boot in 
> Safe Mode. It froze at the same point. Tried to boot in Single User 
> Mode. It froze at the "Singleuser mode -- fsck not done" line. Booted 
> off the OS X CD and ran Disk Utility to repair the internal drive. It 
> reported finding "keys out of order" and not being able to repair it.
>
> f



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