Deleting Preferences

[Birgit Rhoads]

I guess if it works for IE would it work for Apple Help?  But which one do I
trash:  help, helpui, helpviewer?

Birgit Rhoads


> From: cybarb at mac.com
> Reply-To: "Mac OS X Newbies" <X-Newbies at lists.themacintoshguy.com>
> Date: Sat, 13 Sep 2003 20:32:02 -0400
> To: "Mac OS X Newbies" <X-Newbies at lists.themacintoshguy.com>
> Subject: Re: [X Newbies] IE crash
> 
> Norm, et.al.:
> 
> Is there a "Newbies for Dummies" list?  I simply deleted the entire
> folder you cited, then restored IE internet settings from iDisk backup
> and issue is resolved.
> 
> Thanks, everyone, for your advice and suggestions...cy
> 
> 
> On Thursday, September 11, 2003, at 01:25  PM, Norman Cohen wrote:
> 
>> Often, the failure of an application to open is due to a corrupt
>> preference file, or problems with privileges on support files. Many of
>> the preferences are stored in
>> /Users/<yourusername>/Library/Preferences/com.apple.internetconfig.plist
>> 
>> You might want to try backing up that preference file and move the
>> original out of the Preferences folder. Then try launching IE and see
>> if it opens. I've had this file get screwed up before and it caused
>> all  sorts of headaches until I deleted and recreated it.
>> 
>> Norm
>> 
> 
> 
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