Birgit Rhoads said: >I guess if it works for IE would it work for Apple Help? But which one do I >trash: help, helpui, helpviewer? It doesn't hurt to trash preferences. The system just recreates them. It might be easier to use Dragster to reset your preferences.: http://www.ifthensoft.com/dragster.hqx Or, if you want to test and see if the problem is being caused by a corrupted user preferences file before you do anything else, you can create a new user on your system, log out and back in as the new user, and see if the problem has gone away. If it has, the problem was indeed a corrupted user preferences file. For how to do this, see: http://www.macattorney.com/tutorial.html Item # 6 Randy B. Singer Co-Author of: The Macintosh Bible (4th, 5th and 6th editions) A child of five could understand this. Fetch me a child of five. -Groucho Marx