Keith MILLS said: >I went into the Epson website (which tells me >that it is compatible) and downloaded the latest update. It made not a >scrap of difference. >What is wrong please. What can I do? Try completely erasing your scanner setup, and then reinstalling the latest driver that you have downloaded from Epson's Web site. That usually works. Randy B. Singer Co-Author of: The Macintosh Bible (4th, 5th and 6th editions) Routine OS X Maintenance and Generic Troubleshooting http://www.macattorney.com/ts.html