> From: Tony Johansen <tjoh7019 at bigpond.net.au> > The only info she provides is confusing. She said she had a file > she had > downloaded from the internet which she was trying to 'save to Word' > apparently wanting to find it among the documents she actually > creates in > Word in future. Yeah, I can understand what she means: she meant "I opened it in Word in order to have it automatically save back to the RIGHT PLACE [meaning where I keep all my own Word documents] so I don't lose track of it." I might suggest to you that both you and your wife would find this sort of situation easier to deal with if she had a bit more understanding/training on the basic concepts behind OS X. I'm not talking about anything near a Computer Science degree, just a few of the most common concepts explained in clear language. There are a number of good books on the subject, but for her I might suggest "OS X for Dummies" by David Pogue. If nothing else, he's an entertaining writer (for a computer-book guru). > One solution occurs to me: Would anything prevent me from simply > creating a > new account for her, dragging her documents that will open over to > the new > account then just deleting that current account? Yes. Permissions. That idea is a nightmare that IS theoretically possible, but a big pain to actually accomplish. Don't bother. > Would Word simply start > with a fresh Word Settings folder? Why not simply delete the troublesome Word Settings folder (or put it in the trash but not empty the trash) and force Word to create a new one? That should solve the problem. Cheers _Chas_ Claiming that the Macintosh is inferior to Windows because most people use Windows is like saying that all other restaurants are inferior to McDonald's.