On Oct 20, 2005, at 9:06 PM, Randy B.Singer wrote: > cy said: > >>> Have a look at: >>> <http://docs.info.apple.com/article.html?artnum=25667> >>> <http://www.thexlab.com/faqs/helpviewer.html> >> >> I'm afraid that didn't do it. Should I try other file names rather >> than the one suggested in kmosx? I presume the name doesn't matter. >> Or >> do I also delete the "com.apple" prefix? (I know, I know, but it is a >> Newbies list.) > > > Did you do exactly this?: > > 1. Open your Home > Library > Preferences folder. > 2. Trash the following three files, if extant: > 1. com.apple.help.plist > 2. com.apple.helpui.plist > 3. com.apple.helpviewer.plist > 3. Open your Home > Library > Caches folder. > 4. Trash the com.apple.helpui folder. > 5. Empty the Trash. > Nooo, but I just did. Search button still not responding. Thanks for your time and patience. cy > >