[X-Newbies] Broadband and Macintosh

[J]

Check the 'proxies' settings in the Safari prefs?

On Jan 13, 2006, at 3:50 AM, Keith MILLS wrote:

> I am bewildered and wonder if anybody has any ideas.
>
> When broadband finally reached our small rural village, we were  
> delighted and immediately bought a connection kit from our Wanadoo.
>
> I've done all the installation, spoken to FranceTelecom  to verify  
> that the line is ready and spent a great deal of time on the  
> Wanadoo telephone help-line (at my expense of course) trying to  
> find out why when I try to use the internet all I get is the message:
>
>
>> Safari can't find the Server
>> Safari can’t open the page “http://www.wanadoo.fr/” because it  
>> can’t find the server “www.wanadoo.fr”.
>>
>>
>
> They had me jumping through all sorts of hoops changing various  
> settings, but in the end decided that they could do nothing and  
> suggested that I contact the firm that sold me the computer!! They  
> seemed to be suggesting that it is something to do with Safari  
> (even though the modem installation was specifically for OS 10.3  
> and Safari)! Though things were no different when I switched to  
> Internet Explorer
>
> They are saying (I think) that because Mail is working* the  
> connection is good and it is nothing to do with them. Can this be  
> true? No internet for nearly two weeks is beginning to get to me.
>
> By the way, the power light and the broadband light on the modem  
> are both shining.
>
> Any thoughts will be (very) gratefully received.
> Keith Mills
>
> *I wrote this yesterday evening. Soon afterwards mail stopped  
> working. It is finally back - 16 hours later!
> (Great gnashing of teeth!)
>
>
>
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