[X-Newbies] Problems with audio reception

[Keith MILLS]

Good morning

Because I am an exiled fan of my football team, I have a subscription 
to listen to all the match commentaries from England - with Premiumtv. 
I listened faithfully to every match until earlier this year when we 
took out a broadband subscription. But since then - nothing.

Each time I try, I get the message: "Cannot open this file. Verify that 
the path and filename are correct and and try again."

Because I got the same message when I tried to listen to Radio France 
stations, I downloaded the latest version of RealPlayer - as advised by 
Radio France. It  has made no difference. I can listen to BBC stations 
by the way.

Premiumtv suggested that I ask my ISP (Wanadoo) why I cannot stream 
from their sites. Eight days later I have received a reply. Their 
suggestion is that I download FIREFOX. However I have lost confidence 
in them and so I am asking you all ......

1. Do you think that this is likely to solve the problem?    And 2.  If 
not, have you any other ideas?

Thank you in advance.

Keith Mills