[X-Newbies] Re: Appleworks not responding

[Al Poulin]

Keith:

By the way, is AppleWorks the only application that is acting up?

If I had problems like this, I would do one of two things, maybe both.

One:  If fairly easy to do (which it would be in my case), I would back 
up all my Home files, reinitialize the hard drive, and install all 
software from scratch.

Two:  If rebuilding as above is not easy for you to do, I recommend 
going to the AppleWorks discussion forum at the Apple web site.  Also 
consider joining the AppleWorks User Group, now AUG or what used to be 
the CWUG.

If Two does not help, then resort to One regardless of how difficult it 
might be.

Sudden afterthought.  To make sure that your AppleWorks documents are 
okay, you might want to bring or send a sample or two to someone who 
could try to open them.  If they look normal, then that should ease 
some of your concern.  Try one that you have not opened since the 
troubles and another like your 53 page monster.

Al Poulin


On Nov 22, 2006, at 3:10 PM, Keith Mills wrote:

> Thank you again. Yes, I do Repair Permissions periodically - it was 
> the initials that fooled me.
>
> But just to report back. I suspect that I am beyond help. I'm in 
> despair.
>
> 1. Even before I did anything, things went from bad to worse this 
> morning. I can't launch Appleworks at all. Recent documents won't 
> print even. If I do Print and Preview/PDF, all I get is a blank page 
> as I do after choosing Page Setup in an Appleworks document (where it 
> directs me).  If I try to open a document with Starting Points, I get 
> a miniature page all in grey, but which will do nothing.
> 2. So I invested in "Pacifist", followed all the instructions and 
> ..... no difference.
> 3. Earlier I transferred a page to TextEdit and tried to print it. It 
> becomes 53 pages of large letters (?)*. Weird.
> 4. If I go into Appleworks Preferences, I am told "Cannot convert this 
> file to an Appleworks document."
>
> Does any of this make any sense at all?
>
> Keith Mills
>
> * I've just worked out the apparently random 53 pages of large 
> letters. If I go into Page Set-up, I find that it keeps reverting to 
> 2885%? So it's my letter heading!