[X4U] Re: Help needs help

Jim Hurley jhurley at infostations.com
Wed Dec 28 08:00:18 PST 2005


>
>  > John,
>>
>>  Yes, that is where I looked.  The closest to com.apple.helpui.pList are:
>>
>>     com.apple.help.plist
>>
>>  and
>>
>>     com.apple.helpviewer.plist
>>
>Delete both of those files.  In general, to fix problems with Apple Help
>Viewer, I recommend the following:
>
>1.  Quit Apple Help Viewer.
>
>2.  Open your home folder > Library > Preferences and delete these two
>files:
>
>~/Library/Preferences/com.apple.help
>~/Library/Preferences/com.apple.helpviewer
>
>3.  Open your home folder > Library > Caches and delete this folder:
>
>~/Library/Caches/com.apple.helpui
>
>4.  To improve the likelihood of this working, log out, and to improve it
>even more, restart your Macintosh.


Jerry,

Thanks. That did the trick. Very  helpful.

Jim




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