[X4U] DVD-ROM read problem on iMac

[Bob Aldridge]

I believe that the Apple System Profiler listed it as a DVD-ROM drive but
I'll double check. --Bob


on 7/1/05 7:26 PM, Vince Lewis at vplewis at mac.com wrote:

> On Jul 1, 2005, at 3:32 PM, Bob Aldridge wrote:
> 
>> Hello,
>> 
>> I am helping an older fellow upgrade his iMac 700 MHz Lamp Style
>> iMac. He is running 10.3.9 and he¹s wanting to upgrade to 10.4.
>> 
>> I inserted the Tiger install disk into the built-in DVD-ROM/CD-RW
>> and the iMac returns the error:
>> 
>> ³Error code ­43², and then it kicks it out.
>> 
>> Oddly enough, the CD-ROM part of the drive works. Inserting a CD
>> shows up on the desktop. Just whenever a DVD is inserted, it will
>> not read it, returning the ­43 stuff.
>> 
>> I have used the same Tiger install disk on his iBook so I know it
>> works. Other DVD (movies,etc) do not work either on this iMac.
>> 
>> Could just the DVD portion of the DVD-ROM drive be broken? I have
>> not heard of such a situation but maybe so.
>> 
>> I booted the problem iMac from an external firewire HD with 10.4 on
>> it and inserted the 10.4 install into the iMac DVD drive, same
>> error. So that probably indicated the s/w on the iMac is not the
>> issue.
>> 
>> Has anyone run across this error before that can tell me what is
>> happening? Also, by chance what is an ­43 error?
>> 
>> --Bob Aldridge
>> Huntsville, Al
> 
> Are you sure you have a combo drive inside? That model shipped with
> either a CD-R/RW, a combo Drive or a Super Drive. Also, do you have
> any illegal characters in the drive name? Those within the quotes:
> 
> "? [ ] / \ = + < > ; : " , | *"
> 
> ciao,
> Vince
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