[X4U] DVD-ROM read problem on iMac

Vince Lewis vplewis at mac.com
Fri Jul 1 17:26:00 PDT 2005


On Jul 1, 2005, at 3:32 PM, Bob Aldridge wrote:

> Hello,
>
> I am helping an older fellow upgrade his iMac 700 MHz Lamp Style  
> iMac. He is running 10.3.9 and he’s wanting to upgrade to 10.4.
>
> I inserted the Tiger install disk into the built-in DVD-ROM/CD-RW  
> and the iMac returns the error:
>
> “Error code –43”, and then it kicks it out.
>
> Oddly enough, the CD-ROM part of the drive works. Inserting a CD  
> shows up on the desktop. Just whenever a DVD is inserted, it will  
> not read it, returning the –43 stuff.
>
> I have used the same Tiger install disk on his iBook so I know it  
> works. Other DVD (movies,etc) do not work either on this iMac.
>
> Could just the DVD portion of the DVD-ROM drive be broken? I have  
> not heard of such a situation but maybe so.
>
> I booted the problem iMac from an external firewire HD with 10.4 on  
> it and inserted the 10.4 install into the iMac DVD drive, same  
> error. So that probably indicated the s/w on the iMac is not the  
> issue.
>
> Has anyone run across this error before that can tell me what is  
> happening? Also, by chance what is an –43 error?
>
> --Bob Aldridge
> Huntsville, Al

Are you sure you have a combo drive inside? That model shipped with  
either a CD-R/RW, a combo Drive or a Super Drive. Also, do you have  
any illegal characters in the drive name? Those within the quotes:

"? [ ] / \ = + < > ; : " , | *"

ciao,
Vince
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