I've begun having problems with drag and drop both in Entourage and the Finder. I recalled that this had been mentioned onlist a while back and, on searching the archives, found a brief exchange around the subject line error (-900). When I'm having problems in Entourage I get "The action could not be completed. An unknown error (-4960) occurred", but the thread appears to cease before resolution. Towards the end Russell wrote: > I don't know the cause; but I solved a similar problem [not being able > to drag in the Dock, Mail app, and Finder] by: running Disk Warrior, > repairing Permissions, and trashing Finder & Dock preferences. I did > the shotgun approach because no single thing appeared to fix it; but > after doing the above [in order] everything worked as it was supposed > to. I don't have Disk Warrior though I've repaired permissions using Disk Utility. Where would I find the Finder and Dock preferences and what are they called? I've had a look, but don't want to delete anything I might later regret! Many thanks for any help anyone can give. All the best, Colin.