[X4U] Mac Mini HD

nk netkat at comcast.net
Sun Feb 18 17:31:09 PST 2007


that's great to know, but how does a regular (non-lawyer) user get the 
apple phone support person to deal with the problem and stop trying to 
chuff you off?

nk


On Feb 18, 2007, at 4:05 PM, Randy B. Singer wrote:

> It is true that they can refuse to help troubleshoot third party 
> equipment that alters the way that their product works.  e.g. an 
> accelerator kit.  But if you simply install a new hard drive or RAM, 
> if they were to refuse to help you troubleshoot a problem with your 
> Macintosh, they would be in big trouble legally unless the problem 
> could be directly attributable to the third-party product.



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