[X4U] RAM counsel

[Linda]

On 11/22/07 3:30 PM, Robert Ameeti wrote:

> Ain't true. I've sent in plenty of computers for problems and Apple
> has never balked at the non-Apple RAM.

My experience is opposite. When I had trouble with a Dual 800 G4, that had
no original RAM in it, AppleCare phone support was loath to escalate the
issue for resolution until I had removed the third-party RAM and replaced it
with the original Apple-branded RAM. When the  hard disk in my PowerBook G4
died two years ago, same thing -- before authorizing its return for repair
ore replacement, I needed to replace the original RAM to ensure that the RAM
wasn't causing the problem -- again, this was an AppleCare representative
under the extended warranty.

I would definitely keep the original RAM just in case of trouble.

peace,
Linda