After hesitating I ordered an imac. On the site it says 3-5 days free delivery. At the end It's 14 days, but it's still free. When I ordered leopard I got one with a French booklet in it. I don't read it, but it's not my language. After several phone calls I was told that nothing could be done. One joker told me to buy a new one. But I still prefer Apple over PC. Paul Moortgat