[X4U] Problems with MAIL after 2.1.2 update

Tim Collier tim_collier at bellsouth.net
Wed Feb 6 02:06:43 PST 2008




On 2/5/08 10:24 PM, "Ed Gould" <edgould1948 at comcast.net> wrote:

> After updating to 10.4.11 I have had two outages on the Apple Mail
> program. The first occurred approximately 2 weeks ago. I could get
> mail but not receive mail . It just would not give me any error
> message just timed out getting mail. I contacted my service provider
> (COMCAST) and asked them if they had changed any server settings
> (ports etc) and they said "NO". After 2 hours on the phone they
> contacted Apple and they stepped me through the same things that
> COMCAST had done. Two things stood out one was that the port number
> had "magically" changed COMCAST had me put in 26(IIRC)
> and that I was to use secure sockets. They (COMCAST) said no that is
> supposed to be 587 and I was supposed to be using secure sockets. I
> said fine why has this worked for over 2 years and I asked if they
> had changed anything and they said "NO" (I don't believe them). I
> changed  the port they wanted and *NOT* to use secure sockets. and
> guess what, it worked.
> 
> Tonight I started to getting a message from Apple mail saying the
> retrieve email was timing out. I called COMCAST and we went through
> their debugging procedure (again)  and nothing worked.  They then
> told me to stop/start email and all of a sudden it started to work.
> 
> Have I got a bug in Apple Mail or is this a case of COMCAST changing
> something and not admitting to it?
> 
> Ed
> 
> ps: When I went back in tonight the secure sockets was turned on
> (magically) and I have not touched it.

The last version of 10.4 was 10.4.10 then I upgraded to 10.5.  Comcast is
one of my ISP's (the other is AT&T) and since the upgrade, all of the same
settings that I previously used with Comcast work fine as well as with
BellSouth (AT&T).
Upgrade my friend!  Your problems will be solved.

Tim




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