On 2/5/08 10:24 PM, "Ed Gould" <edgould1948 at comcast.net> wrote: > After updating to 10.4.11 I have had two outages on the Apple Mail > program. The first occurred approximately 2 weeks ago. I could get > mail but not receive mail . It just would not give me any error > message just timed out getting mail. I contacted my service provider > (COMCAST) and asked them if they had changed any server settings > (ports etc) and they said "NO". After 2 hours on the phone they > contacted Apple and they stepped me through the same things that > COMCAST had done. Two things stood out one was that the port number > had "magically" changed COMCAST had me put in 26(IIRC) > and that I was to use secure sockets. They (COMCAST) said no that is > supposed to be 587 and I was supposed to be using secure sockets. I > said fine why has this worked for over 2 years and I asked if they > had changed anything and they said "NO" (I don't believe them). I > changed the port they wanted and *NOT* to use secure sockets. and > guess what, it worked. > > Tonight I started to getting a message from Apple mail saying the > retrieve email was timing out. I called COMCAST and we went through > their debugging procedure (again) and nothing worked. They then > told me to stop/start email and all of a sudden it started to work. > > Have I got a bug in Apple Mail or is this a case of COMCAST changing > something and not admitting to it? > > Ed > > ps: When I went back in tonight the secure sockets was turned on > (magically) and I have not touched it. The last version of 10.4 was 10.4.10 then I upgraded to 10.5. Comcast is one of my ISP's (the other is AT&T) and since the upgrade, all of the same settings that I previously used with Comcast work fine as well as with BellSouth (AT&T). Upgrade my friend! Your problems will be solved. Tim