[X4U] MAIL APP Question

Linda xpressobean at mac.com
Tue Mar 10 15:25:10 PDT 2009


On 3/10/09 5:04 PM, Ed Gould wrote:

> Sigh... I have COMCAST as my ISP and it seems that COMCASTS mail
> server is down more than almost any other ISP's server I have run into.
> Since Tech Support is useless (especially for MAC users) does anyone
> have some debugging tips so that the delay on the phone is minimized?
> I usually get a prompt for the mail password that indicated it is
> down. Does Apple need to put better diagnostics in or is the MAIL app
> terminally dumb?(should I request APPLE to giver better diagnostics
> OR is this an Apple versus COMCAST disagreement on how SMTP works?

Sometimes a simple Quit and relaunch of Mail.app will clear out those
cobwebs (in other words, Comcast may not be down -- Mail.app may simply be
confused). 

Other times, a restart of the computer clears out any Network cobwebs and
Mail.app's abilities are magically restored.

Are you trying any of these solutions?

~Linda 




More information about the X4U mailing list