[X4U] Apple to court

lazilicata at gmail.com lazilicata at gmail.com
Wed Jan 16 06:09:51 PST 2013


Paul,

I think it is slightly more convoluted than this.
I believe  but am not sure of the following:
EU requires all computer items, and most else, to have at least a full 2 year warranty.
Apple complies (reluctantly though)
The rub is that when Apple sells their Applecare extended warranty, Apple did NOT appear to explicitly change their marketing materials so it appears that Apple is selling a two year extended warranty  vice a 1 year extended warranty.
Therefore, Belgian officials believe that Apple is misleading their consumers into buying a year they already have covered.
And, Apple does NOT actively promote the two year warranty.
I believe their packaging reads that their provide a 1 year warranty plus any other all applicable warranties as required by the laws in the country of purchase. 
I think they do this as some places require additional protections for their consumers.
And, I think the Belgian folks want Apple to change their marketing materials to specifically point out that their products are covered by a two year warranty.
Again, not 100% sure that I properly framed the issues.....
Lee
Turkey



Message: 1
Date: Mon, 14 Jan 2013 22:43:37 +0100
From: Paul Moortgat <paul.moortgat at pandora.be>
Apple must appear before a judge for not following the Belgian law.  The warranty here is 2 year and Apple will only give 1 year.
The case started this morning in Brussels.






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