On Monday, March 17, 2003, at 06:42 AM, Joost van de Griek wrote: > In Europe, any (Sony-)Ericsson Service Center will do it for free, if > you > can spare the time to lurk around while they do it (20-30 minutes). Any > reason why this is a paid service in the US? > It seems Sony Ericsson and other manufacturers somewhat customize the phones at the US carriers' request, blocking access to some of the menus, hardwiring GPRS settings, etc. Even repairs/exchanges are handled through the carrier. It's a paid service because some entrepreneurs saw there was a market and have access to the equipment and software. One I know of used to work for Voicestream/T-Mobile. Mark