Repeat: [P1] CD won't close
Eric B. Richardson
lbyron at comcast.net
Mon Jul 7 18:15:18 PDT 2003
I sent this on Sunday morning, but have seen no reply to it yet. I
made some minor clarifications to the original message.
I have a snow 500 iBook, and a minor bump jolted the CD drive open
and now it won't stay closed. If I hold it closed the CD mechanism
will work just fine.
I have AppleCare for it, but Apple refuses to fix it under Apple
Care. I was last told they want $430 to replace a CD-ROM on a
computer that I only paid $900 for, not counting the $200 I spent for
the AppleCare. I can replace it with a CD-RW for less than half that,
almost a third, less than $200. Seems like there is probably a 50
cent piece of plastic that misaligned or broke.
Does anyone have any suggestions before I send it for replacement?
Meanwhile one of the little rubber feet ran away. I remember this
discussion sometime ago about how to get replacements. Can anyone
refresh my memory?
Thanks.
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