Repeat: [P1] CD won't close

Eric B. Richardson lbyron at comcast.net
Mon Jul 7 18:15:18 PDT 2003


I sent this on Sunday morning, but have seen no reply to it yet. I 
made some minor clarifications to the original message.

I have a snow 500 iBook, and a minor bump jolted the CD drive open 
and now it won't stay closed. If I hold it closed the CD mechanism 
will work just fine.

I have AppleCare for it, but Apple refuses to fix it under Apple 
Care. I was last told they want $430 to replace a CD-ROM on a 
computer that I only paid $900 for, not counting the $200 I spent for 
the AppleCare. I can replace it with a CD-RW for less than half that, 
almost a third, less than $200. Seems like there is probably a 50 
cent piece of plastic that misaligned or broke.

Does anyone have any suggestions before I send it for replacement?

Meanwhile one of the little rubber feet ran away. I remember this 
discussion sometime ago about how to get replacements. Can anyone 
refresh my memory?

Thanks.



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