Mail issues and Comcast High Speed Internet
Wai Lee
SpikeTheFrog at comcast.net
Sun Jul 13 08:10:44 PDT 2003
Hi,
Has anyone been experiencing any mail issues if they were moved over
from AT&T Broadband to Comcast? With my system, I'm finding that it's
difficult to download mail. I have to Get Mail several times before it
gets them if at all. Many times I will get incomplete downloads and
then duplicates when I try again.
I often get this message:
>>
There may be a problem with the mail server or network. Check the
settings for account “SpikeTheFrog at comcast.net” or try again.
The server error encountered was: Reading data from host
mail.comcast.net failed.
<<
Comcast hasn't been very helpful. They asked me to turn off my virus
software, which I did, but this made no difference. They won't offer
much help unless I am using Outlook Express, which I understand is not
available for OS X. What they are really looking for are error
numbers. Can I get these error numbers from anywhere?
Regards,
Wai Lee
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